Privacy Policy

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Last Updated: May 18, 2026

Shamli Physiotherapy Osteo Chiro Clinic ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website shamliphysiotherapy.com.

1. Information We Collect

Personal Information (via Appointment Form)

When you book an appointment through our contact form, we collect:

  • Full name
  • Phone number
  • Email address
  • Preferred appointment date and time
  • Treatment type preference
  • Additional notes about your condition

This information is submitted via Netlify Forms and stored securely on Netlify's servers. We receive the data via email notification.

Automatically Collected Information

When you browse our website, Netlify's hosting infrastructure may automatically collect:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website

2. How We Use Your Information

We use the information collected to:

  • Process and confirm your appointment requests
  • Contact you regarding your appointment or health queries
  • Improve our website and services
  • Respond to your inquiries

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Our website uses the following third-party services:

Google Maps (Embedded)

We embed Google Maps on our Contact page to help you find our clinic. When you view this page, Google may collect usage data. See Google's Privacy Policy.

YouTube (Embedded)

We embed YouTube videos from our channel. YouTube may set cookies when you view embedded videos. See Google's Privacy Policy.

Netlify (Hosting & Forms)

Our website is hosted on Netlify. Form submissions are processed through Netlify Forms. See Netlify's Privacy Policy.

Google Fonts & Font Awesome (CDN)

We load fonts from Google Fonts and icons from Font Awesome via CDN. These services may log requests. See their respective privacy policies.

4. Cookies

Our website uses minimal cookies:

  • Essential cookies: Cookie consent preference (stored in your browser's localStorage)
  • Third-party cookies: Google Maps and YouTube embeds may set their own cookies when those sections are loaded

You can control cookies through your browser settings. Disabling cookies may affect some website features.

5. Data Security

We implement reasonable security measures to protect your information:

  • SSL/TLS encryption (HTTPS) on all pages
  • Spam protection on form submissions (honeypot filtering)
  • Secure hosting via Netlify's infrastructure

6. Your Rights

You have the right to:

  • Request access to your personal data we hold
  • Request correction or deletion of your data
  • Withdraw consent for data processing
  • Opt out of any future communications

To exercise these rights, contact us at physiotherapyshamli@gmail.com.

7. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted information, please contact us for removal.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, contact us: